CEO Jens Lund from DSV takes anonymous criticism to heart and promises changes.
DSV’s CEO, Jens Lund, writes to Børsen that he acknowledges that his communication can be perceived as unpleasant, and that he will work to change it. This comes after Børsen on Wednesday reported testimonies from 14 current and former employees who anonymously spoke about their experiences with the CEO.
“I am very direct in my communication to managers at the highest levels, both about what is good and what needs to be improved. I acknowledge that this may be experienced as unpleasant by some. It is certainly not my goal, and therefore something I am taking on board and working to do differently,” reads a written comment sent to Børsen.
The reports from DSV employees have painted a picture of a temperamental manager who, among other things, has publicly insulted and humiliated employees.
Jens Lund explains his actions with his great commitment to the company’s operations and with the fact that he places high demands on himself and the rest of the management. He also points out that according to its own employee surveys, DSV has higher employee satisfaction and loyalty than many others.
DSV is a Danish transport and logistics company founded in 1976 by nine hauliers in Skuldelev. The head office is located in Hedehusene near Copenhagen. DSV offers road, air, sea and rail transport as well as contract logistics in over 90 countries.
The company is listed on the stock exchange and is the second most valuable of its kind in Denmark after Novo Nordisk, but ahead of Novozymes, Danske Bank and Maersk. DSV has around 160,000 employees after the takeover of German DB Schenker and had a turnover of 167.1 billion kroner last year.
ritzau
